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Please track your order status here: Track Orders

Please note: If you ordered more than one item, they may arrive separately as they are packaged individually due to the size of the products.

For more questions about shipping, returns and your order, check out our FAQs! Here you'll also find answers to some common questions.

Can’t find your answer? Or just want to say hi? Please email us at support@ipetuniversal.com. We’d love to hear from you and will do our best to get back to you as soon as possible - usually, that means within 1-2 business days. To ensure you receive our email back and it doesn't go into spam, don't forget to add us to your contacts list!

For Order inquiries, please include your order number for faster service and email us at support@ipetuniversal.com